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Handmade wooden toys that feel good to give

Handmade wooden toys that feel good to give

Join us and get 10% off your first order. You'll also hear when new pieces arrive and get gift ideas that actually last.

  • Solid oak and exotic woods, naturally colourful
  • No paint or dyes. Hand-finished with food-safe oils
  • Free next-day delivery when you order before 14:30
  • If it wears, we fix it. If it breaks, we replace it
  • Free returns for 30 days

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Wooden toys that feel good to give

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Delivery

We deliver across the UK, and delivery is free on every order — sent next-day with Royal Mail Tracked24. Order before 2:30pm, Monday to Friday and we dispatch the same day; orders placed later or at weekends go out the next working day.

Once your order is placed you'll get an email confirmation, and a second email with tracking when it ships. Please double-check your delivery address at checkout, as we're unable to redirect parcels once they are in transit.

📌 Oak & Sprout is not responsible for lost or unretrieved orders marked as delivered. Please keep an eye on your tracking and make sure someone is available to receive your delivery.

In some cases your order may arrive in multiple shipments if certain items are made to order.

Damaged Deliveries

If your order arrives visibly damaged, we kindly ask that you mark the parcel as damaged when signing for it. This helps us raise a claim with the courier. In these cases, we will be happy to offer a replacement item or refund, depending on product availability.

Please email us as soon as possible at jennifer@oakandsprout.co.uk, ideally within 5 days of delivery, with photographs of the packaging and damaged item, and letting us know what happened.

We do trust our delivery partners to treat your items with care, however sometimes accidents do happen and we will always make it right.

Returns

Changed your mind? Return most items within 30 days of delivery for a full refund — and we cover the return shipping. No reason required, no judgements made. Your money, your rules.

Start your return anytime at our self-serve returns portal: support.oakandsprout.co.uk/returns.

Refunds

Once your returned item is received and checked, your refund will be issued to the original payment method within 5 days, usually sooner although it often depends on your bank's processes.

We do not offer exchanges at this time. If you would like a different item, please return the original and place a new order.

Smarter Shipping/Better Shipping/Eco-Friendly Packaging

We're packaging and shipping all your orders with the planet in mind. From the sealing tape (which is plant-derived and renewable) to the felt (Wool or wool-recycled blend), and even the labels (plastic-free, 100% recycled and recyclable), every single packing material we use is as eco-friendly as possible. So don't be surprised if you notice that we've reused some of our supplier partners' cartons — this also helps us keep waste to a minimum.

Questions?

We're here to help. Reach out to us anytime at jennifer@oakandsprout.co.uk and we'll be happy to assist.